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Grand Hotel Europa - Since 1869, Innsbruck

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From231US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sudtiroler Platz 2, Innsbruck, Austria, 6020

Grand Hotel Europa, established in 1869, is a 3-star superior modern hotel situated directly opposite the Olympiaworld Sports Complex in Innsbruck. The hotel combines traditional elements with contemporary design, offering a distinctive Tyrolean atmosphere. Its prime location provides convenient access to the city center, only a 10-minute journey via public transport.

Location

Located in the Innenstadt, the hotel is positioned near the heart of Innsbruck, surrounded by a lively mix of shops, eateries, and bars. Its proximity to the main train station facilitates easy transport access. Additionally, local attractions such as the Golden Roof and Kaiser Max Appartements are within walking distance.

Rooms

The hotel features spacious, elegantly furnished rooms designed in a modern Italian style. Most units include amenities such as air conditioning, minibars, flat-screen TVs, and marble bathrooms. Junior suites offer additional comforts like a seating area and a canopy bed, while larger suites include separate living areas and fireplaces. A complimentary bottle of mineral water is provided upon arrival.

Eat & Drink

Europa Stüberl, the hotel’s award-winning restaurant, serves traditional Tyrolean cuisine, renowned beyond Innsbruck. The dining area is characterized by wood-paneled walls that enhance the inviting ambiance. Guests can also request a gala dinner for a special dining experience at an additional surcharge.

Leisure & Business

Grand Hotel Europa provides a range of amenities catering to both leisure and business travelers. Guests can access a fitness center and a shared lounge for relaxation. Business facilities include a ballroom and concierge services, offering support for events and gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
1 person
20 m² 
Bed options:
1 Single bed
Shower
Heating
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Superior Double Room
Max:
2 persons
28 m² 
Bed options:
1 King-size bed
Shower
Heating
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Comfort Double Room
Max:
2 persons
24 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Innsbruck500 m
Airports
Kranebitten (INN) 4.7 km
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Lift
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Shuttle service
  • Laundry
  • Dry cleaning

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre

Children

  • Cots

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Sudtiroler Platz 2, Innsbruck, Austria, 6020
Map view
street view
Sudtiroler Platz 2, Innsbruck, Austria, 6020
Nearby
Maria-Theresien-Strasse
St. Anna's Column
560 m
Maria-Theresien-Strasse Maximilianstraße-Salurner Straße
Triumphal Arch
530 m
Museum
Tyrolean Folk Art Museum
450 m
Innsbruck Hbf
Innsbruck Hbf
180 m
Casino
Casino Innsbruck
460 m
Museum
Audioversum
440 m
Maria-Theresien-Strasse
Maria-Theresien-Strasse
530 m
Church
Jesuit Church
490 m
Gallery
Taxispalais
510 m
Museumstrasse 15
Tyrolean Provincial Museum
340 m
Maria-Theresien-Strasse 42
Servite Church
420 m
Church
Hospital Church of the Holy Spirit Innsbruck
550 m
Restaurants
Die Pizzerei
260 m
6 Bozner Pl.
Adlers Restaurant
200 m
Brunecker Strasse 1
Restaurant Ibis Innsbruck Hauptbahnhof
210 m
Sterzinger Strasse 1 Hotel IBIS Innsbruck Hauptbahnhof
Restaurant Sailer
270 m
Adamgasse 8 Hotel Sailer
my Indigo Museumstrasse
270 m
Museumstrasse 34
Kaiserstube
240 m
Museumstrasse 31
Cube 8 - Cafe Bar Cocktailbar
290 m
Salurner Strasse 8
Jaipur
320 m
Museumstrasse 28 Eingang Meinhardstrasse
Stiftskeller Innsbruck
760 m
Stiftgasse 1
Stieglbrau
460 m
Wilhelm-Greil-Strasse 25

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Helpful Service
Boiling Hot Rooms
Noise in Corridors
7.2/10
Very good
Rooms
7.0
Location
8.5
Service
7.3
Dining
7.1
Guest reviews
7.2/10
based on 29 reviews
8.1
8.1/10based on 2706 reviews
Charles
United States, June  2024
6.8/10

My stay at this hotel was a mixed experience. While the location was superb, right in front of the main train station yet surprisingly quiet, and the staff was friendly and responsive, there were some drawbacks like the lack of proper dining choices and some issues with the service. The rooms were decent, but being on the first floor and next to the busy hauptbanhof could be a bit noisy.

Rooms
7.0
The room was comfortable, but being on the first floor beside a busy hauptbanhof could get a bit noisy.
Service
6.0
While the service staff were experienced and friendly, there were some issues with rudeness and lack of proper guidance.
Location
9.0
The location was fantastic, just opposite the main train station, and very convenient with easy access to transportation and attractions.
Dining
5.0
The dining options were average, with limited choices and some staff not well-qualified.
Facilities
7.0
The facilities were satisfactory but nothing exceptional.
Elizabeth
United Kingdom, May  2024
6.6/10

The hotel's rooms are cozy and clean, but they lack a comfortable armchair and have a lingering smell. The service was adequate but felt rushed at times, especially with limited language capabilities. The location is superb for solo travelers but noisy for families. The dining options were tasty but chaotic. Overall, a mixed experience with some positives and negatives.

Rooms
5.0
The room was small and lacked a comfortable armchair. The office-type chair provided wasn't ideal.
Service
6.0
The service was polite but sometimes rushed, with limited German-speaking abilities.
Location
8.0
The hotel's location is epic, especially for solo travelers, but noisy for families with loud children running around.
Dining
7.0
The dining experience was tasty but a bit chaotic with poor food choices for a 5-star hotel.
Facilities
7.0
Facilities were decent overall.
Bert
United Kingdom, May  2024
7.2/10

The hotel offers mixed experiences with room quality varying from small and non-soundproof rooms needing maintenance to spacious and functional rooms. The service is generally efficient and helpful, yet some areas like old washrooms and dim rooms could use improvement. The location is a major plus for its convenience near the train station but noise disruptions may occur. Dining options range from poor to excellent, and the facilities are decent overall.

Rooms
7.0
The rooms were a mix of small, non-soundproof spaces that needed maintenance and spacious, functional rooms.
Service
7.0
The service was generally efficient and helpful, but some areas like washrooms and room lighting could be better.
Location
8.0
The hotel's location is extremely convenient near the train station, but noise disruptions may happen.
Dining
7.0
Dining experiences varied from poor quality to excellent with a range of options.
Facilities
7.0
The facilities offered were decent overall.
Jenny
United Kingdom, May  2024
7.0/10

My stay at this hotel was mixed. The rooms were quite gloomy and not as spacious as expected for the price, which was a downside. However, the hotel overall was really lovely and contributed to a wonderful stay. The location, although not central in Innsbruck, was great for accessing the airport and public transport. The dining experience was good with a decent variety, although the food could have been hotter. Service was a bit hit-or-miss, but some staff members were excellent.

Rooms
7.0
The rooms were quite gloomy and not as spacious as expected but overall lovely.
Service
6.0
The service was hit-or-miss, but some staff members were excellent.
Location
8.0
The location was great for accessing the airport and public transport, although not central in Innsbruck.
Dining
7.0
The dining experience was good with a decent variety, but the food could have been hotter.
Facilities
7.0
The hotel facilities were decent.
Cyril
United Kingdom, April  2024
7.2/10

The hotel offers super nice rooms that are good in size for three, although they can get quite hot. The old furniture and carpet spots were a downside. The service was very accommodating, but there was a minor issue with a forgotten order. The location is extremely convenient for travelers due to its proximity to the train station. The dining experience, while of good quality, could have been hotter. The facilities provided were satisfactory overall.

Rooms
7.0
The rooms were super nice, quiet, and a good size for three, but could get boiling hot. The old furniture and spots on the carpet were noticeable.
Service
8.0
The service was very helpful and positive, with minor slip-ups like a forgotten order. The staff members were really friendly and accommodating.
Location
8.0
The hotel is right across from the railways station, making it extremely convenient for travelers.
Dining
7.0
The dining experience was of good quality, but the food could have been hotter. The variety and availability were satisfactory.
Facilities
6.0
The facilities provided met the basic needs of guests without offering anything extraordinary.
Convenient Location
Boiling Hot Rooms
Jonathan
United Kingdom, April  2024
8.0/10

The hotel is ideally located, close to Altstadt and major attractions, with very clean rooms and a lovely restaurant. The staff was helpful and welcoming, making for a comfortable stay. However, there was a slight delay in finding the right room size. Value for money was fair.

Rooms
8.0
The rooms were what you would expect from a hotel of this level, clean and comfortable for a relaxing stay. The hotel's location close to Bahnhofplatz is convenient for exploring.
Service
7.0
The staff was very nice and helpful, making us feel welcome from the moment we arrived. However, there was a delay in finding a room size that matched our reservation.
Location
9.0
The location is excellent, very close to Altstadt and major attractions, making it easy to access everything on foot. The proximity to Bahnhofplatz also adds to its appeal.
Dining
8.0
The dining experience at the lovely restaurant was wonderful, offering a variety of dishes. However, the breakfast could be more diverse to cater to different preferences.
Facilities
8.0
The hotel offers convenient amenities for a pleasant stay, enhancing the overall experience. Value for money was reasonable.
Graham
United Kingdom, March  2024
8.8/10

The hotel's location is amazing, right in front of the train station, making it really helpful if you have lots of luggage. The rooms were clean and comfortable, but we had requested a rollaway bed for our child which never arrived. The dining options were delicious with numerous choices, and the service was friendly, professional, and helpful.

Rooms
8.0
The rooms were clean and comfortable but lacked the requested rollaway bed for our child.
Service
9.0
The service was friendly, professional, and helpful throughout our stay.
Location
10.0
The hotel's location is amazing, right in front of the train station, really convenient for travelers.
Dining
8.0
The dining options were delicious with numerous choices.
Facilities
9.0
The hotel facilities were great overall.
Frances
United States, March  2024
7.4/10

The hotel rooms were quite big and clean, although a bit hot and stuffy. Unfortunately, the rooms were subpar, poorly decorated, and below average in appearance due to old, scratched, and dented furniture. On a positive note, the service was excellent with very helpful and friendly staff available for various duties. The location was convenient with easy access to tourist attractions, but some noise from children running in the corridors could be disruptive. The dining experience offered good quality and variety but could improve in terms of hot food options. The facilities were adequate, yet with room for enhancement in certain areas.

Rooms
6.0
The rooms were quite big and clean, but not well-decorated.
Service
9.0
The service was excellent with very helpful and friendly staff.
Location
7.0
The location was convenient with easy access to tourist attractions, but occasional noise from children in the corridors.
Dining
8.0
The dining offered good quality and variety, lacking in hot food options.
Facilities
7.0
The facilities were adequate, with room for improvement.
David
United Kingdom, February  2024
8.2/10

My stay at the hotel was a mixed experience. The rooms were modern, clean, spacious, and comfortable with convenient features like electronic curtains and hi-tech light switches, although they didn't quite match the pictures on the booking website. The service, while initially cold, turned out to be very helpful. The hotel's location was excellent, just across from the train station, providing easy access to both transportation and the charming downtown area. The dining experience was lovely, offering a great variety of tasty food. The facilities were impressive, offering everything I needed for a pleasant stay.

Rooms
8.0
The rooms were nice, quiet, clean, spacious, and equipped with all creature comforts.
Service
7.0
Despite appearing unfriendly at first, the staff turned out to be very helpful and accommodating.
Location
9.0
The location was excellent, right across the road from the railway station and with easy access to the downtown charm of the city.
Dining
8.0
The dining experience was lovely, offering a variety of tasty dishes.
Facilities
9.0
The facilities were great and provided everything I needed for a comfortable stay.
Adrian
United Kingdom, February  2024
7.6/10

The hotel is conveniently located right across from the train station and a short walk to the historic district. The rooms are clean and tidy, but show signs of age. The service is friendly and professional, with a warm attitude. The dining experience offers a good variety of dishes, although some items could be warmer. The facilities are well-maintained and meet the basic needs of guests.

Rooms
7.0
The rooms are clean but show signs of age, understandable difficulties with cleaning. The wash basin leaks.
Service
8.0
The service is very friendly and professional, always willing to assist with a smile.
Location
9.0
The location is great, especially for train travelers. It is directly across from the train station and a short walk to the historic district.
Dining
7.0
The dining offers a good variety of food choices, although some items could be warmer.
Facilities
7.0
The facilities are basic but well-maintained, meeting the essential needs of guests.
Margaret
United States, February  2024
6.6/10

My stay at the hotel was a bit of a mixed bag. While the location was very convenient, right across from the main Innsbruck train station, the rooms were quite disappointing with a clear need for updating and repairs. The service was friendly, although it took quite a while to get the right room. The dining experience was a letdown, except for the coffee, but the hotel's facilities were decent.

Rooms
5.0
The rooms were small and not particularly clean, with a window facing the railway station.
Service
7.0
The staff was very nice and helpful, although it took almost an hour to find the correct room size.
Location
8.0
The hotel's location across from the main Innsbruck train station was convenient for transportation, but not so much for Innsbruck itself. However, it was a good stopover on my solo trip.
Dining
6.0
The dining experience was a bit of a disappointment overall, despite a few good items on the menu.
Facilities
7.0
The hotel's facilities were decent, providing the essentials for a comfortable stay.
David
United Kingdom, January  2024
7.6/10

I can't say enough about how great the location is – close to trains and buses yet still quiet, and within walking distance of amazing shops and restaurants in the village. The rooms are decently clean and comfy, but they could do with more light as they tend to be dark even in the afternoon. Unfortunately, my room wasn't ready when I arrived, maybe due to sickness among the housekeeping staff.

Rooms
7.0
The rooms are decently clean and comfortable, but they could use more light, especially in the afternoon. My room wasn't ready upon arrival.
Service
8.0
The staff here really went above and beyond to make sure we had a memorable stay, despite a hiccup with the hot water at the beginning. A minor issue was when I saw a staff member clearing the table with his bare hands, which he then used to set the cutlery.
Location
9.0
The hotel is in a prime location, right across from the railway station and with a ski bus stop conveniently outside. It couldn't be more convenient for travelers.
Dining
7.0
The dining experience was good overall, with a fair price point. The breakfast could be improved with more regional products and better-trained staff.
Facilities
7.0
The facilities here are pretty decent, nothing extraordinary but satisfactory for a comfortable stay.
Great location
Dark rooms
Ralph
United States, January  2024
6.6/10

The hotel offers spacious and clean rooms with some minor maintenance issues but overall comfortable. The service is lacking the expected friendliness for a 5-star establishment. The location is incredibly convenient, especially for travelers utilizing the train services. The dining experience is average, with room for improvement. Overall, the facilities are decent but could be better maintained.

Rooms
7.0
The rooms are very clean and large, with some minor maintenance issues. The walk-in closet and ample-sized bathroom are great features.
Service
5.0
The service was polite but lacking friendliness expected from a 5-star hotel.
Location
9.0
The hotel's location is perfect, just steps from the train station, making it very convenient for travelers.
Dining
6.0
The dining experience is average, with buffet-style meals that could be improved.
Facilities
6.0
The facilities are decent but could benefit from better maintenance.
Marion
United Kingdom, December  2023
7.8/10

The hotel's location is excellent, right across from the main railway station and within walking distance to the city center. The rooms are of a pleasant size with a modern bathroom, and the breakfast is plentiful at a reasonable price. However, the need to keep flushing the toilet to manage odors was a drawback, especially as no alternative room was offered.

Rooms
7.0
Room was a pleasant size with a modern bathroom.
Service
8.0
The staff was quite polite and helpful during my stay.
Location
9.0
The location is fantastic, right across from the main train station and easily accessible to the city center.
Dining
7.0
The dining options appeared varied to cater to different tastes.
Facilities
8.0
Tim
United States, November  2023
8.8/10

The hotel rooms were very comfortable with large bathrooms that looked nicer than in the pictures. They were clean, spacious, and included a walk-in closet. The service was exceptionally friendly and helpful, especially the older gentlemen. The location was convenient for a quick visit to Innsbruck, a short 10-minute walk from the old town. The dining experience was excellent with one of the best meals we've had in Austria, offering Mediterranean dishes. The facilities were top-notch, providing a great overall experience.

Rooms
9.0
The rooms were very comfortable and spacious enough for both of us.
Service
9.0
The service was really friendly and helpful.
Location
8.0
The location was great for a quick visit of Innsbruck, just a 10-minute walk from the old town.
Dining
9.0
The dining experience was probably one of the best we've had in Austria with a location right across the main train station.
Facilities
9.0
The facilities were excellent and added to the overall positive experience.
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Rooms and Guests2 Guests, 1 Room